How Saju Pals handles safety in chat

Saju Pals guides are AI characters. They talk about your saju chart for entertainment and are not a substitute for professional help. Each chat says the guide is an AI, and reminds you again during long chats.

If a message in chat suggests self-harm, suicide, abuse or danger, the app shows a support card right away, on your phone, with the 988 Suicide & Crisis Lifeline (call or text 988 in the US, or chat online at 988lifeline.org/chat) and a reminder to call 911 in an emergency. This works even offline, and that message is not sent to our AI partner. If our AI partner detects such a message the app missed, the guide replies with care, without jokes, and the same card appears. After the card, the guide stays calm and plain for the rest of that chat.

Guides don't give medical, legal or financial advice, and don't role-play romance. They don't encourage you to rely on them. Chat is for users 18 and over for now. Users under 13 can never use it.

With Plus, a guide can keep short notes from your chats if you allow it. It never keeps notes about health, crisis moments or other people's names, and you can see and delete every note in the app.

If an answer seems wrong or upsetting, tap Report this answer in its menu to email us.

Questions: support@sajupals.com